Terms of service
Terms of Service
GENERAL INFORMATION
Welcome to ZUHA USA! The terms “we”, “us” and “our” refer to ZUHA USA. ZUHA USA operates this store and website, including all information, content, features, tools, products, and services related to provide you, the customer, with a curated shopping experience (the “Services”). ZUHA USA is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use the Services on devices you own or manage.
To use the Services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have the necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and settings.
We do not guarantee that the quality or appearance of any product will meet your expectations exactly as displayed.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and limit quantities at our discretion.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. ZUHA USA reserves the right to accept or reject any order at its sole discretion. Orders are not accepted until payment is received and confirmed.
Please review your order carefully before completing your purchase, as cancellations may not be possible once the order is accepted.
Returns and exchanges are subject to our Refund Policy [LINK].
You represent that your purchases are for personal use and not for resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one displayed at the time of purchase.
Prices may not include taxes, shipping, handling, or import duties unless explicitly stated.
You agree to provide accurate billing and payment information and authorize charges to your payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors.
Risk of loss transfers to you once the product is handed over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including trademarks, text, images, and designs, is the property of ZUHA USA or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessed through our Services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
ZUHA USA operates using Shopify technology. However, all transactions are between you and ZUHA USA. Shopify is not responsible for any issues arising from your purchase.
SECTION 10 - PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK]. Shopify may also process your data as part of providing the Services.
SECTION 11 - COMMENTS
By submitting content, you grant us the right to use, modify, and distribute it. You are responsible for ensuring your content does not violate any rights or laws.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and update information without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes or to violate laws, infringe rights, distribute harmful content, or interfere with the operation of the Services.
SECTION 14 - AGENTS
Automated tools or agents must comply with identification and usage requirements. Unauthorized use may result in access restrictions.
SECTION 15 - TERMINATION
We may terminate access to the Services at any time without notice.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, ZUHA USA and its affiliates shall not be liable for any indirect, incidental, or consequential damages.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless ZUHA USA and its affiliates from any claims arising from your use of the Services.
SECTION 19 - SEVERABILITY
If any provision is found invalid, the remaining provisions will remain in effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and ZUHA USA.
SECTION 21 - ASSIGNMENT
You may not assign your rights without our consent.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where ZUHA USA operates.
SECTION 23 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use constitutes acceptance.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms should be sent to gerencia@zuhaonline.com
CUEROS ZUHA SAS
Email: gerencia@zuhaonline.com
Business Address: Carrera 25 Oeste # 6 -120 Oficina 202B, Edificio Sulay, Cali, Colombia
Phone: +57 318 383 7808
Chamber of Commerce Registration: 975018-16
Tax ID: 901.047.112-8
